General questions about Lync How do I keep my Lync conversation window on top of all the other windows on my computer, so I can see it while I work? How do I find out who the chat room manager is? What does it mean to broadcast a message?Ĭan I delete something I’ve posted in a chat room? What’s the difference between a post and a message? What is the Ego Filter I see in my Followed Chat rooms list?
What’s the difference between a notification alert and a topic feed? What’s the difference between joining and following a chat room? What can I do to improve device audio quality? What phone numbers are valid for calling contacts? Where is the Lync phone dial pad and how do I use it?Ĭan I make a phone call without adding someone to my Contacts list? How do I know my devices are set up correctly? What do the various presence states mean, which ones are set automatically, and which ones can I set myself? How can I give people more information about my status? What do the settings on the Status options window mean? Why can’t I set my presence status to "Appear Away"? How do I get rid of the Out of Office note in Lync? How do I set an alert to notify me as soon as a particular contact becomes available?Ĭan I recall (block the delivery of) an IM? What types of information can I copy and paste into an IM?Ĭan I add customized emoticons to my Lync IMs? Where can I find previous IM conversations, records of Lync calls, or IM requests I may have missed? How can I make the IM alerts more prominent so I don’t miss incoming IM requests? Questions about alerts and Instant Messages (IMs) What does the red star or asterisk next to a contact's status mean? Why does the Relationships view of my Contacts list include people I never added to my list, and how do I get them off of it? How do I turn off all pictures in Lync, including my own? How do I organize my contacts by location, department, or other criteria? How do I get added to or removed from a list of delegates? How do I delete contacts from my Contacts list? How do I display only those contacts who are online? How do I block contacts from reaching me via Lync? How do I find contacts within my organization? How do I add a contact from outside of my company to my Contacts list? How do I add an internal contact to my Contacts list? How do I keep Lync from starting automatically every time I log on to Windows?
How do I set up my display so Lync will by default appear on the task bar instead of always taking up space on my screen? How do I keep my Lync conversation window on top of all the other windows on my computer, so I can see it while I work? Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure. Note: Some features described here may not be available in your organization.
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